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Automotive - Parts Advisor

Job Description


  • Pull purchased parts from inventory for customers and technicians

  • Determine availability, create parts requisition, and submit order as required for non-stock parts.

  • Answers phone calls, providing information and prices to customers

  • Respond in a timely fashion to all parts inquires via email and ecommerce.

  • Assist walk-in customers in correctly selling the required parts and suggested related companion parts

  • Assist in invoicing and shipping for ecommerce business

  • Process and organize orders for daily shipment, delivery, or pick-up.

  • Takes phone parts orders by following all procedures and documenting all required information

  • Receives and ships parts in accordance with company policies

  • Ensures all cash, credit, charge, purchase order, invoice and tax exempt sales are processes in accordance with company policies and accompanied by required documents.

  • Replenishes assigned inventory daily

  • Ensures that all parts returns are properly tagged for organizational efficiency

  • Conducts daily perpetual inventory control activities and audits

  • Delivers parts as requested

  • Completes all documents, forms, and reports in accordance with company policy

  • Ensures that the work areas and customer waiting area are kept clean

  • Attends training on request

  • Other duties as assigned.


Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.





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